Case Study
Multi-Branch Restaurant Operations Suite
Timeline
10 weeks
Role
Architecture, full-stack implementation, and launch operations
Stack
Next.js · NestJS · PostgreSQL · Redis · DigitalOcean
Problem and constraints
Order operations were fragmented across channels with no unified visibility, causing delivery delays.
No operational downtime, legacy integration constraints, and fast branch team adoption required.
Approach
Implemented a BFF layer, real-time operational dashboards, and clear manager/staff role boundaries.
Solution
Unified platform for orders, statuses, and alerts with branch-level SLA tracking.
Results
Order cycle time
-38%
Compared to the 8-week baseline before launch
Late orders
-31%
Weekly measurement across active branches
Order status accuracy
+24%
Gap between logged and real execution status
Metrics were measured from production logs and dashboards during the first two months post-launch.
“We moved from reactive operations to proactive control in just a few weeks.”
Screens and deliverables
Have a similar challenge?
Share your requirements and get a practical scope tailored to your current stage and growth goals.